About Us

Digital Skills Authority
Digital Skills Authority is a trading name of Digital Skills Authority Inc. and it's international group of subsidiaries 

US Company: Digital Skills Authority Inc.
Incorporated: State of Delaware
Address: Brandywine Building
1000 N West St Suite 1200
Wilmington DE 19801
Delaware
United States
Phone: (302) 574-6695
International: +1 (302) 574-6695 

Contract

The following terms and conditions (the “Terms”) apply to our provision and your use of the information, services and materials (“Online Courses and Content”) through Digital Skills Authority's web site (the “Website”) including you visiting and browsing the Website (being a “Visitor”) and registering with Digital Skills Authority as a subscriber (a “Learner”).These Terms should be read alongside, and are in addition to our policies, including our ‘Privacy Policy’

 

Access to Online Courses

Access to our online courses and to some areas of the Site is restricted to users who have registered their details with us. You must not use a false name or email or provide any false information nor impersonate another person when registering for use of the Site and our email services. You shall not share or disclose your password to any third party, nor allow any third party to use your password to gain access to the areas and services for registered users. We may refuse or remove or suspend your registration at any time. Access to downloadable e-learning course books is provided on completion of our 'Certification, Copyright and Fraud Protection Process'.

Access and Use

All content, unless otherwise specified is the copyright of Digital Skills Authority Inc., or is copyright license to Digital Skills Authority  (for example licensed photographic imagery).

You may not:

(1) download or print any Content or extracts in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the Content from the Site; nor

(2) reproduce, republish, modify, archive, distribute, store, archive or commercially exploit the Content without our prior written consent; nor

(3) modify or adapt or create derivative works of the Content; nor

(4) copy or extract data from this website by means of robots, spiders, crawlers or other automatic devices or by any manual process used to systematically extract or copy web content.

Technology and Access

Our online courses are accessible from most laptop, computer and tablet devices with reliable broadband internet access. We recommend prospective course subscribers (learners) to test their device, sound, browsers, display and access with our ‘Free Trial Lessons’.

Certification, Copyright and Fraud Protection (Excluding Free Trail Lessons)

As part of our certification, copyright and fraud protection process, subscribers of our certification courses are required to provide identification to verify their identity and address. Access to the downloadable course books, (which are also protected with security measures, such as subscriber identifier watermarking), will only be given on receipt and approval of these identification documents, which normally takes 24-hours. You will be given access to a high-level security document security tool in order to upload scans or photos of your identification documents. These documents are not stored or shared, and access for approval purposes is restricted to limited trusted individuals in our organisation. During this short process learners can continue with their course learning modules.

Duration of Access

Duration of access to courses is as follows:-

 

In rare and exceptional circumstances access duration may be extended, and agreed by us in writing.

Duration of access to Taster, Trial and Non-Certification courses will be as advertised on the individual course subscription page.

Course Completion

In order to qualify for the attendance certificate and qualify to book the exam, subscribers (learners) are required to complete all modules in the correct order the first time they run through the course. We have also employed a drip feeding process over the first 1-8-weeks, to ensure adequate focus on each section of the course and help ensure all workshops are completed.

Exam Administration & Invigilation

There are two elements to our exam process ‘Exam administration’ and ‘Exam Invigilation’ (Sitting the exam)

We have a high pass rate for our examinations which require a 70% score to pass and receive the related qualification. Digital Skills Authority’s exam administration costs for the first exam attempt only are included with a subscribers course fees. 

Longer Courses 60-days to 6-months* – In-depth exam

All our longer courses of 60-days to 6-months require a live examination either with Digital Skills Authority (‘Live Remote Exam with Invigilator), or in person at an ‘Authorized Testing Centre (ATC)’ internationally. Availability for in-person examinations is dependent on the individual ATC. Arrangement and payment is made directly with and ATC, and their own terms & conditions apply.  ‘Live Remote Exam with Invigilator’ exams are booked and fees paid to the Digital Skills Authority via our e-learning platform.

Our exam administration fee includes provision of testing centre contact and booking details, liaison and authorisation to allow the course subscriber to book an exam at the ATP (if available), issue of a unique COB Certified or Digital Skills Authority Candidate number, issue of exam papers to testing centre, marking and issue of results. For learners who pass their exam, the fee also includes issue of either printed examination certificate, digital certification and or / digital badging (depending on the course and availability). We are progressing toward an online credentials and certification system in the near future and printed certificates will be translated to an online credential once available.

Shorter Online Courses with In-Built Certification*

Our shorter courses have an in-built exam taken online. Some of the courses have a near instant exam result, and others with case study element, require examiner assessment.  We aim to issue exam results and certification within 1-6-weeks depending on the exam and volume of learners.

Fees

The fee advertised is the net price. Where taxes are applicable, these will be included within the price advertised, and will be detailed in the breakdown on the tax invoice / receipt.

Payment and Security

We accept credit and debit card transactions through our web site using a secure third-party PCI DSS Level 1 Compliant payment processing provider. We do not access to or store your credit/debit card details. We also accept payments through payment processing service PayPal.

We also accept bank payments from recognised organisations (corporate customers) purchasing multi-user licenses of 10 or more subscribers. Our corporate customers are given a unique voucher per learner, which the learner uses to subscribe to their course. Subscription via voucher code is acceptance of our e-learning terms and conditions.

Cancellation

By purchasing access (subscribing) to an online course either with a voucher code, credit or debit card, or PayPal, you agree to commence our service to you. Service commences on registration to our e-learning system. You may not cancel or transfer this service at any time.

Volume Subscription Ordering

Volume subscription license ordering is available to corporates (for employee skilling), reseller and strategic partners. Each order will have it’s own terms & conditions or contract applied, and access is issued through voucher codes. Once subscribers (learners) register with their allocated voucher code, they are accepting the terms & conditions of our online service, e-learning courses and certifications.

 

Box Set E-Learning Voucher Access

Customers who have purchased a self-study box set can access their e-learning via a special link and unique box set activation voucher code supplied in their box set.

Full Web Site Terms and Conditions
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